FAQ's
What is the 30-Day Guarantee?
We want you to love what you're wearing!
If you're not completely happy with your order, within 30 days of your purchase date, reach out to us and we will work with you to make it right. Around here, a bad dining experience doesn't just get a shrug, it gets a solution.
If you need more detailed information, please see Our Policies below.
What are the T-Shirts made of?
Soft enough for a double shift. Durable enough for the heat of the kitchen.
Our tees are made on the ecofriendly Gildan Softstyle® Midweight (65000). No boxy cuts, no scratchy collars — just a modern classic fit that works as hard as you do.
- Made with 5.3 oz. of 100% ring-spun pre-shrunk cotton and cotton blends
- Classic width, rib collar
- Taped neck and shoulders for comfort and durability
- Modern classic fit, seamless body
- High-performing recycled tear-away label
- Unisex with various sizes
- Learn more on the Gilden website.
- 🌍Gildan partners with Better Cotton to improve cotton farming globally, made with OEKO-TEX certified low-impact dyes, and reduces plastic waste (learn more at the Golden website)
Care Instructions
Want your gear to last? CLICK HERE for full care instructions.
When can I expect my order?
Expect about 7-12 days from the date of order.
Typically orders are processed and printed within 2 to 5 business days after you place them. In our experience, unless it is over a weekend or holiday, products process, print, and ship out around the 2-3 day timeline.
Then please allow another 4-8 business days to be delivered depending on your location. You will receive tracking information through the email you provided at checkout as soon as your order is on its way!
If you have any questions or concerns about your order, please reach out to us at support@thebitterpalate.com or use the Contact Us page.
Will I get a tracking number?
Absolutely!
Once your order ships, we'll send you a tracking number faster than a line cook can say "behind!" Follow your package's journey from our facility straight to your doorstep, no mystery ingredients, just full transparency from kitchen to door.
Where are you located?
We're a US-based company.
We print our t-shirts right here in America with facilities in Florida and Texas, because outsourcing is about as appealing as pre-shredded cheese.
Supporting American manufacturing isn't just good business, it's the secret ingredient.
Do you ship internationally?
Not just yet.
Right now, we're keeping things domestic and serving customers across the USA. Like any good recipe, sometimes you need to perfect one dish before adding it to the menu.
For now, if you're stateside, we've got you covered. Stay tuned, international shipping might be our next course.